The Secret Sauce of Highly Productive Software Development
A team that learns quickly succeeds. Read on for more about the invisible "learning bottleneck" that stunts team performance. (17 min read)
Public sector IT projects are hard because some people live in goddamn vans
So why do government IT contracts always seem huge and bloated? Because they are hard and nobody politically wants to shoulder the burden if they go wrong. (6 min read)
Access Guide
Access Guide is a friendly introduction to digital accessibility - specifically to help understand WCAG 2.1 (Web Content Accessibility Guidelines).
No Estimates at Scale in the US Federal Government
My “No Estimates” report tells the story of an empowered Agile product group of three Scrum teams who stopped using story points to estimate their work in the fast-moving days following a troubled production release. (14 min read)
Pre-mortems: How a Stripe Product Manager predicts & prevents problems before launch
Unlike a post-mortem—where you discuss what went wrong (and what you can learn from it)—pre-mortems occur earlier in a project’s lifecycle and ask the team to assume that the project has failed. And you prompt the team to come up with the reasons for the failure. (4 min read)