2024 WK37
Melissa Perri, Interview Customers, Org Design, Retention, Traffic Light, Growth
Webinar: Getting Started with Product Operations
Melissa Perri, in partnership with Insight Partners, walks through some of the recent work they have done to formalize Product Operations as a function necessary to fuel strategic decisions and the growth stage and beyond. (28 min watch)
Product in Practice: Automating Customer Interview Recruiting at Zonar Systems
As Teresa writes in Continuous Discovery Habits, “The hardest part about continuous interviews is finding people to talk to. In order to make continuous interviewing sustainable, we need to automate the recruiting process. Your goal is to wake up Monday morning with a weekly interview scheduled without you having to do anything.” (4 min read)
General management, functional, and hybrid models: Which org design works best for top companies?
How stage, North Star metrics, and talent can impact this critical decision. (5 min read)
Every SaaS Retention technique is on this list
Get access to 79+ retention techniques of SaaS, this is a master list of all the retention techniques that are known. (20 min read)
The “Traffic Light” Approach to Problem Solving
Guy Rosen’s “traffic light” approach, which uses the colors red, yellow and green to visually represent and evaluate various options. (5 min read)
The original growth hacker reveals his secrets
Sean Ellis is one of the earliest and most influential thinkers and operators in growth. He coined the term “growth hacking,” invented the ICE prioritization framework, was one of the earliest people to use freemium as a growth lever, and, most famously, developed the Sean Ellis Test for product-market fit. (104 min listen)